Build Better Programs for Caregivers.
Organizations recognize that caregivers need support. The challenge is often knowing what to build, where to begin, and how to make it sustainable.
Caregivers Outreach provides consulting and technical assistance to employers, healthcare providers, community organizations, government agencies, and other institutions seeking to develop or strengthen programs that support family caregivers.
From initial concept through implementation, we help organizations turn their commitment to caregivers into practical programs, resources, and strategies.
From Good Intentions to Meaningful Support
You Know Caregivers Need Support. What's the Next Step?
Your organization may already serve caregivers without formally recognizing them.
They may be employees balancing work and family care, family members supporting patients, clients caring for aging relatives, or community members looking for help navigating services.
Organizations often know these caregivers exist but aren't sure how to respond.
What services should we provide?
Should we create workshops, a resource program, an employee initiative, or something more comprehensive?
How do we identify caregiver needs?
How do we avoid duplicating services already available in the community?
What resources already exist?
How do we know whether the program is working?
Caregivers Outreach helps organizations answer these questions and build solutions appropriate for the people they serve.
Our Consulting Services
Customized to Your Organization
There is no single model for caregiver support.
A hospital supporting families at discharge has different needs than an employer supporting working caregivers or a community organization developing a caregiver program.
Our consulting approach begins with understanding your organization, your population, and what you're trying to accomplish.
Caregiver Needs Assessment
Before creating a program, it is important to understand the caregivers you're trying to support.
Caregivers Outreach can help organizations examine caregiver needs, existing resources, service gaps, organizational priorities, and opportunities for improvement.
Depending on the engagement, this may include stakeholder conversations, surveys, program review, resource mapping, and assessment of existing caregiver supports.
Program Design & Development
Have an idea but need help turning it into a program?
We can assist with developing caregiver initiatives from concept through implementation.
Support may include defining the target population, establishing program goals, developing service components, designing participant pathways, identifying staffing and resource needs, developing implementation strategies, and establishing measures of success.
Existing Program Review
Already have a caregiver program?
Caregivers Outreach can review existing initiatives to identify strengths, gaps, opportunities for improvement, and strategies for increasing caregiver engagement and impact.
Recommendations may address program structure, education, outreach, resources, referral pathways, participant experience, partnerships, and evaluation.
Caregiver Resource Development
Caregiver information can quickly become overwhelming.
We help organizations develop practical resources that make information easier for caregivers to understand and use.
Projects may include caregiver guides, resource directories, educational materials, referral tools, caregiver toolkits, internal resource pages, awareness materials, and other customized resources.
Referral Pathway Development
Identifying a caregiver is only useful if there is somewhere meaningful to send them next.
Caregivers Outreach can help organizations develop referral pathways that connect caregivers with internal programs, community resources, healthcare services, government programs, and other appropriate supports.
This may include resource mapping, referral workflows, community partnership development, and strategies for connecting caregivers with assistance.
Implementation Support
A strong program design still needs effective implementation.
Caregivers Outreach can provide technical assistance during program launch and early implementation, helping organizations translate plans into practice, address emerging challenges, refine workflows, and strengthen engagement.
Program Evaluation & Continuous Improvement
Understanding what's working helps organizations make better decisions about what comes next.
We can help establish practical measures for monitoring participation, caregiver experience, program reach, resource connections, satisfaction, and other outcomes aligned with the goals of the initiative.
Evaluation findings can then be used to refine programming and inform future planning.
What Can We Help You Build?
Caregiver Solutions Can Take Many Forms.
Depending on your organization's goals, Caregivers Outreach can assist with initiatives such as:
Workplace Caregiver Programs
Employee caregiver education, resource strategies, manager education, caregiver engagement, and organizational initiatives.
Healthcare Caregiver Support Programs
Strategies to better recognize, educate, and connect family caregivers interacting with healthcare settings.
Community Caregiver Programs
Community-based education, resource navigation, caregiver engagement, and family support initiatives.
Caregiver Resource Centers
Online or community-based resource hubs that make caregiver information and referrals easier to access.
Caregiver Education Programs
Structured educational programs, workshop series, learning materials, and caregiver curricula.
Caregiver Referral Systems
Processes that help staff recognize caregiver needs and connect families with appropriate internal and community resources.
Caregiver Awareness Initiatives
Campaigns and educational strategies that increase recognition of family caregivers within an organization or community.
Community Resource Networks
Collaborative models that connect organizations around shared caregiver and family needs.
Our Consulting Process
From Idea to Implementation
01
1. Discovery
We begin by learning about your organization, the population you serve, existing programs, challenges, and goals.
02
2. Assessment
When appropriate, we examine existing resources, identify needs and gaps, and clarify opportunities.
03
3. Strategy
Together, we determine what type of caregiver initiative makes sense for your organization and establish priorities, objectives, and an implementation approach.
04
4. Development
Caregivers Outreach helps develop the program structure, resources, tools, training, workflows, or partnerships needed to move the initiative forward.
05
5. Implementation
Depending on the scope of the engagement, we can provide technical assistance as your organization launches or strengthens the initiative.
For Employers
Go Beyond a Single Training.
Corporate caregiver training can be an important starting point, but some employers want to develop a broader approach to supporting working caregivers.
Caregivers Outreach can help organizations examine employee caregiver needs and explore strategies involving education, manager awareness, resource navigation, employee engagement, caregiver-focused programming, and ongoing communication.
Organizations that are just beginning their caregiver journey may choose to start with training before moving into a larger consulting engagement.
For Healthcare Organizations
Recognize the Family Behind the Patient.
Family caregivers often play an essential role in helping individuals manage health needs outside of formal healthcare settings.
Caregivers Outreach can work with healthcare organizations to explore strategies for caregiver awareness, education, resource navigation, referral pathways, family engagement, and connections to community services.
Consulting engagements are customized around the organization's setting, patient population, and goals.
For Community & Government Organizations
Strengthen Caregiver Support in the Communities You Serve.
Government agencies and community-based organizations are often well positioned to reach caregivers but may need assistance developing programs, identifying resources, building partnerships, or creating caregiver-specific strategies.
Caregivers Outreach can provide consultation around community needs, program design, resource development, caregiver engagement, educational initiatives, referral networks, and collaborative programming.
Training + Consulting
Sometimes You Need Both.
Training builds knowledge.
Consulting helps turn that knowledge into systems, programs, and practices.
Organizations can engage Caregivers Outreach for a standalone training, a consulting project, or a combination of services.
For example, an organization might begin with leadership education, conduct a caregiver needs assessment, develop a customized caregiver program, train managers or frontline staff, and then evaluate the initiative after implementation.
We can develop a scope based on your organization's goals rather than requiring a predetermined package.
Why Caregivers Outreach?
Built From Real Caregiver Experience
Caregivers Outreach has worked with family caregivers since 2006, providing education, resources, community programming, navigation, advocacy, and caregiver-focused initiatives.
Our consulting approach brings together caregiver experience, program development, healthcare and social service knowledge, community engagement, and practical implementation.
We understand caregiver programs from both sides: what organizations are trying to accomplish and what caregivers actually experience when they try to access support.
That perspective helps us design solutions that are practical for organizations and meaningful for families.
Professional Services
Caregiver Program Consulting is a fee-based professional service. Each engagement is customized based on the project's scope, complexity, timeline, deliverables, and level of support required.
Following an initial conversation, Caregivers Outreach can develop a proposed scope of work and fee structure aligned with your organization's needs.
